Privacy and Cookies Policy

Lezard Agency places great importance on the protection of personal data and the privacy of any person accessing our digital ecosystem.

This page describes the types of personal data that Lezard Agency may collect about visitors to our website, as well as how we and our subcontractors may use it, and for what purposes.

This Privacy and Personal Data Protection Policy (hereinafter “Policy”) also provides important information about your rights and how your personal data is protected.

All operations on your personal data are carried out in compliance with the regulations in force, in particular European Regulation No. 2016/679 of April 27, 2016 (GDPR) and Law No. 78-17 “Information Technology and Freedoms” of January 6, 1978, as amended.

By continuing to browse our website (hereinafter "site"), you acknowledge having read and accepted this Policy, as well as the general conditions of use of our site.

Who collects personal data (identity of the data controller)?

This site is managed by Lezard Agency , whose head office is located at 19 clos des chardonnerets, 91800 France . Lezard Agency is registered under the SIREN number [number to be inserted] in the trade and companies register [of your city or region].

Lezard Agency has appointed a Data Protection Officer (DPO) who you can contact by email at the following address: contact @ lezard-agency.com .

What personal data is collected?

The concept of “personal data” means any information relating to an identified or identifiable natural person, directly or indirectly.

The personal data collected by Lezard Agency includes information that concerns you and allows you to be identified, such as:

1. Identification data

• First and last name
• E-mail address
• Phone number

2. Connection data

• IP address
• Browsing history
• Visit route
• Operating system
• Information about devices used to access the website ( https://lezard-agency.com )

For any other data collected elsewhere, the data collection form will provide information on the rules applicable to the specific data collected to the extent they differ from the rules set out in this Privacy Policy .

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When do we collect personal data?

Lezard Agency collects your personal data in an explicit and transparent manner through information notices or references to this Policy.

Your personal data may be collected in the following situations:

• When you browse our website
• When you fill out a form or leave a comment on our site
• When you request to receive documentation or information about our services
• When corresponding with us by email, telephone, social media or any other means
• When you apply for a job offer
• When you report a problem or request support

Some personal data requested is mandatory. The mandatory nature of the data is indicated by an asterisk (*). Failure to provide the mandatory data may result in the inability to access certain services on the site.

For what purposes is personal data collected?

What is the legal basis for the processing?

The collection and processing of your personal data is carried out for specific purposes, which are specified to you during collection.

Lezard Agency undertakes to collect personal data only for specific, explicit and legitimate purposes, and not to subsequently process this data in a manner incompatible with these purposes.

We also undertake to process only data that is adequate, relevant and limited to what is necessary in relation to the purposes for which it is collected.

The main legal bases for data processing by Lezard Agency are:

• Performance of contract : Where processing is necessary for the performance of the contract between you and Lezard Agency , for example for managing your quote request, providing the services or tracking your order.
• Legal obligations : Where processing is necessary to meet legal or regulatory obligations, such as tax reporting or anti-money laundering.
• Legitimate interests : Where processing is necessary for Lezard Agency 's legitimate interests, such as developing our business, improving our services, maintaining and administering the site, and combating fraud.
• Consent : Where processing is based on your consent, for example for sending marketing communications. You can withdraw your consent at any time by changing your preferences in emails or on our website.

Recipients of personal data

Lezard Agency undertakes not to sell, rent or transfer your personal data to third parties without your prior and explicit consent.

However, we may share your personal data with other entities in the following cases:

• Authorized personnel of Lezard Agency : The members of our team, within the framework of the execution of missions linked to the purposes described above.

• Our service providers and subcontractors : Lezard Agency may use third-party service providers to process all or part of the personal data, in particular for hosting the website ( https://lezard-agency.com ) , maintenance, sending commercial communications, or operating the services offered on the site.

• Lezard Agency Business Partners : Subject to your express prior consent, we may share your data with selected business partners so that they can provide you with special offers or advertising.

• Legal assistants and ministerial officers : In the event of a dispute, we may be required to share your data with lawyers, bailiffs or other legal professionals in the context of dispute management and debt recovery.

• Public administrations : We may be required to share your data with administrative authorities (tax, social, etc.), in particular for legal declarations and in the event of an audit by state authorities.

• Advertising Networks and Social Networks : We may share certain data with advertising or social networks to enable them to serve targeted advertisements to you and other users.

• Search Engine Providers : As part of optimizing our website, we may share your data with service providers who help Lezard Agency improve the visibility of our site.

• Express consent : We share your data with third parties only after obtaining your explicit consent, for example for joint marketing campaigns.

• Asset Transfer : If Lezard Agency or a portion of its assets were to be sold or transferred to a third party, your data may be shared with the potential acquirer as part of that transaction.

Duration of storage of personal data

Lezard Agency will keep your personal data in a secure environment for the period necessary to achieve the purposes for which they were collected, in accordance with the recommendations of the CNIL and the applicable legal provisions.

Retention periods:

• Data for prospecting and commercial information purposes : They are kept for a period of three years after the last contact initiated by the customer or the end of the contractual relationship.

• Data relating to the management of contracts and associated services : This data is kept for the entire duration of your contract and until the expiry of the applicable legal limitation periods.

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Security and Privacy

Lezard Agency takes appropriate measures to ensure the confidentiality and security of personal data, in order to prevent any unauthorized access, damage or deletion of data. These measures include:

• Username and password protection.
• Limiting access to authorized persons only (employees, service providers, etc.), who are bound by an obligation of confidentiality.

In the event of a breach of your personal data, Lezard Agency undertakes to notify the competent supervisory authority (such as the CNIL) and to inform you as soon as possible if this breach presents a high risk for your rights and freedoms, so that you can take appropriate measures.

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Your rights

In accordance with current legislation, you have the following rights over your personal data:

• Access : You can request to view the data we hold about you.
• Modification : You have the right to request the rectification of inaccurate information.
• Erasure : You can request the deletion of your personal data (“right to be forgotten”).
• Limitation : You can restrict the processing of your data under certain conditions.
• Portability : You have the right to receive your data in a structured, machine-readable format.
• Opposition : For legitimate reasons, you may object to the processing of your personal data.
• Withdrawal of consent : If the processing is based on your consent, you have the right to withdraw it at any time.

You can also file a complaint with the CNIL or any other competent data protection authority in the European Union. Finally, you have the possibility to define guidelines regarding the processing of your data after your death.

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Business prospecting

Regarding commercial prospecting, you can at any time object to receiving communications by clicking on the unsubscribe link included in the emails or by accessing your customer area.

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Protection of minors' data

The Lezard Agency website is generally not intended for minors under the age of 15. If a minor has provided personal data, he or she must guarantee that he or she has obtained prior authorization from a parent or legal guardian. Lezard Agency declines all responsibility in the event of data being transmitted without this authorization. We encourage parents and guardians to monitor their children's use of the Internet and guide them towards responsible behavior.

Cookies

During your visits to the Lezard Agency website, cookies may be placed on your computer, tablet or smartphone, subject to your prior, express and specific consent.

Consent

From your first visit to our site, a banner informs you of the presence of cookies and invites you to express your choice. Your consent is collected by this banner. Cookies will only be deposited if you accept them by continuing to use our site. You can also refuse them by following the instructions available in the "Disable cookies" section.

At any time, you have access to clear information on the purposes of the cookies used and can manage your consent by clicking on the link in the site menu. You can block, change the storage period or delete these cookies via your browser settings.

Please note that refusing certain cookies may limit access to certain features of the site. Lezard Agency cannot be held responsible for malfunctions related to the deactivation of cookies, and this will not give rise to any compensation.

Types of cookies used

Lezard Agency uses different types of cookies to improve your experience:

Type of cookie	Purpose	Shelf life
Strictly Necessary	These cookies are essential to navigate our site and use its features, such as security and session management.	13 months maximum
Performance/Analytics	These cookies collect anonymous information about how you use our site (pages visited, errors, etc.).	13 months maximum
Features	These cookies remember your preferences (language, country, etc.) to personalize your visit.	13 months maximum
Social networks	These cookies allow you to share content via platforms like Facebook or Twitter. We have no control over these cookies.	13 months maximum

Links to Third Party Sites

The Lezard Agency website may contain links to third-party sites. We have no control over these sites and assume no responsibility for their content or use of your personal data. We recommend that you review the privacy policies of each third-party site.

Policy Changes

Lezard Agency reserves the right to modify this Cookie Policy at any time. Any changes will be posted on the site and will take effect immediately. We encourage you to regularly check this page to stay informed of updates.

Contact

For any questions or comments regarding this Policy, you can contact us at: contact@lezardagency.com .